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Privacy Policy
The Board of Trustees of the Canadian Commercial Workers Industry Pension Plan ("CCWIPP") is dedicated to the protection and privacy of its members' personal information. In recognition of privacy legislation, the Board of Trustees of the CCWIPP has developed a Privacy Policy to ensure that all personal information is handled in a secure manner. This Privacy Policy will be strictly applied to the collection, use, storage, and disclosure, of personal information used for the operation of the CCWIPP.
COLLECTION OF INFORMATION
The records for the Pension Plan include, for each Member, personal information such as date of birth, marital status, social insurance number, and the identity and dates of birth of spouse and beneficiaries. This information is collected for the purpose of managing pension entitlements. In some cases medical records and other employment related details are required.
All personal information that is stored electronically is protected by encryption, firewalls, anti-virus programs, and physical intrusion detectors, which are regularly upgraded. Hardcopy files are treated with similar security measures.
CONSENT
Registration to participate in the Pension Plan requires Member authorization to gather and apply personal information in specific ways. The Plan Member may revoke that authorization, subject to certain legal constraints. However, doing so precipitates the destruction of the Member's personal information and may, therefore, render ongoing participation impossible.
A complaint related to personal information, may be addressed to the Administrator's Privacy Officer at the following address. If further action is required, a Member may contact the Office of the Privacy Commissioner of Canada or an applicable Provincial Commissioner.
110 - 61 International Boulevard Toronto
Ontario M9W 6K4
Accessibility
Terms and Conditions
Terms and Conditions Disclosure for utilization of the Canadian Commercial Workers Industry Pension Plan (CCWIPP) member portal (“Portal”).
Electronic Communications
The PBAS Group has taken the necessary measures to protect the confidentiality of the personal information you provide and to ensure that your electronic transactions with us are secure.
By accepting these terms and conditions, you are consenting to the use of electronic communications from CCWIPP. You may withdraw your consent to receive electronic communications at any time. Please be advised that selecting paper format will slow the speed of our services to you due to delays in sending and receiving documents.
From time to time, CCWIPP (we or us) may be required by law to provide to you written notices or disclosures about your pension Plan. Please read the information below thoroughly, and if you agree to these Terms and Conditions, please confirm your agreement by selecting the check-box next to ‘I agree to the terms and conditions” before continuing on to the CCWIPP member portal (“Portal”).
Paper copies
You may request a paper copy of any document provided to you electronically. You will also be able to download and print documents through the Portal.
How to contact us
You will also find our contact information in the Contact Us page in the Portal.
Content
In the case of conflict between the content of this Portal and the official CCWIPP Plan Text, the terms of the official Plan Text will govern.
Data Security
We have taken the necessary measures to protect the confidentiality of the personal information you provide and to ensure that your electronic transactions with us are secure. If you are accessing the Portal from a shared computer (i.e. public kiosk or library), please ensure that you log out once you are finished with your session. This will ensure that anyone who utilizes the computer after you will not be able to access your Portal information.
Acknowledging your access and consent to receive documents electronically.
By selecting the checkbox next to ‘I agree to the Terms and Conditions’, you confirm that:
- You can access and read these Terms and Conditions; and
- You can print on paper these Terms and Conditions, or save or send them to a location where you can print them, for future reference and access.
- until or unless you notify CCWIPP as described above, you consent to receive through electronic means notices, disclosures, authorizations, acknowledgements, and other documents that are required to be provided or made available to you by CCWIPP; and
- the information you provide in the Portal is true and complete to the best of your knowledge.
Terms and Conditions
The PBAS Group has taken the necessary measures to protect the confidentiality of the personal information you provide and to ensure that your electronic transactions with us are secure.
If you are using service on a shared computer in a public area (i.e. public kiosk or library), please ensure that you do not leave the computer unattended while accessing this service. This will ensure that no one else can access any personal information you may have entered. Ensure that you log out once you have completed your session so that none of your personal data is accessible to other individuals who will subsequently use the same computer. You must also be cautious about saving any personal information on the hard drive, which would also become accessible to other individuals. Also ensure to delete any outstanding print jobs when you conclude your session so that none of your personal information can subsequently be printed and be made available to other persons.
Member Authorization/Confirmation
I hereby confirm
- that the information contained in this claim form is true and complete to the best of my knowledge.
- that the persons for whom I am making a claim are eligible and that if the claim is being made on behalf of a dependent, I am authorized to disclose information about the dependent with respect to this claim.
On Behalf Of Myself and My Dependents:
- I consent to the release of the information contained in this claim to The PBAS Group, its employees, agents, reinsurers, service providers and other organizations working with The PBAS Group for the purposes of underwriting, administration and processing of the claim.
- I authorize any health care provider or professional, organization, insurance company, the policyholder, my plan sponsor to disclose to The PBAS Group; its employees, agents and service providers any information regarding the treatment and expenses incurred which they may need in the assessment of the claim.
- I understand and authorize that in the event there is reasonable suspicion of or any evidence of fraud or abuse regarding the claim, The PBAS Group will have the right to use and exchange any information related to the claim with any relevant regulatory, investigative or government body, any health care provider or professional medical organization, insurance company or reinsurer, the policy holder, plan sponsor or any other party as provided by law for the purpose of investigating any such fraud or abuse.
- I understand that personal information may be subject to disclosure to those authorized under the applicable laws within or outside of Canada.